Jorgenson Companies is a BBB Accredited Industrial Equipment Supplier in Salt Lake City, UT

FAQ's

Frequently Asked Questions

We've prepared a list of answers to your most frequently asked questions to help you navigate BuyMetalShelving.com and learn more about our products and equipment. Call (800) 952-0151 to speak with one of our shelving specialists for answers to your specific questions.

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I don’t buy material handling equipment every day, what kind of shelving do I need?

There are many types of shelving options available. We suggest you call or e-mail us for a free consultation with a shelving specialist to determine what shelving will work for your needs. We will discuss design, location, measurements, weight requirements and installation. Our team of experts is trained to know exactly what products will work best for your specific need. We will work with you and your budget to suggest materials that will allow you to update and renovate your company as your business expands.

Do you sell used shelving?

Yes, here at BuyMetalShelving.com we pride ourselves in offering the highest quality in both our new and used shelving and equipment. We have a large stock of used product. For a list of our used inventory simply call 800-952-0151 or email us at quotes@buymetalshelving.com.

Do you stock any products?

Yes, BuyMetalShelving.com keeps product stocked at our many North American locations.

How do I order?

Ordering from BuyMetalShelving.com couldn’t be easier. Call our sales experts today at (800) 952-0151 for a professional consultation and quote. Quotes are also available through email quotes@buymetalshelving.com or through our online quote form www.buymetalshelving.com/request-quote. Fast and easy ordering is also available 24 hours a day through our website’s checkout system as well as our partner websites www.schoollockers.com and www.buyusedlockers.com. Please allow 24 hours for quote responses.

Do you buy used shelving?

Yes, contact our buyers at (800) 952-0151 during business hours and they can give you a quote either by phone or email. Send us a description, quantity and photos of what you would like to sell. Your equipment will be inspected in the order that it was received. If the description you provided is accurate, we will mail you a check or you may pick it up in person at our main office. If we find that the condition of your equipment is not as you described, we will contact you, modify our offer and explain the reason for doing so. If we do not reach an agreement, we will return your equipment at your expense.

What services do you offer?

We offer a variety of services including:
  • Consulting
  • Design & Layout
  • Installation
  • Relocation & Asset Recovery
  • Engineering & Technical Support

Do you offer installation services for your products?

Yes, we have crews throughout the U.S. that offer quality installation at really great prices.

What methods of shipping are used to deliver your products?

The range of delivery can be from Small Parcel to LTL, depending on the size and weight of the products being shipped.

What is your return policy?

Qualifying products may be returned within 30-days of our invoice date with a signed Returned Goods Agreement. All returns must be shipped prepaid (by the customer), in their original packaging. Issuance of credit and/or refund is subject to our inspection. Some returns will be subject to restocking fees.

Do you sell to other dealers?

Yes, we do offer a wholesale program. For more info e-mail Scott at scott@jorgensoncompanies.com

How do I match the brand I currently have?

Supply our trained experts’ with pictures of your current product, and we will identify the brand and/or style of product.

What is the most common type of shelving?

Shelving is available in such a wide variety or styles and sizes. The most common type of shelving would depend on the application it is being used for. Metal shelving is used in most all-purpose shelving needs.

Are there discounts for purchasing multiple products?

Yes, typically the more product you purchase, the better the discount. Feel free to contact a sales person today!

Do you have a catalog?

Our catalog is available on-line 24 hours a day.

What kind of benefits do I get for shopping online?

We’ve designed our site to be simple, straight forward and user friendly. We want it to be easy for you to find and order the material handling products you are looking for and for you to have the flexibility of shopping 24 hours a day, 7 days a week.

Do you offer other products besides shelving?

Yes we have 1000's of products available for your expanding business. We offer material handling or industrial products such as pallet rack, dock equipment, workbenches etc. through our partner sites. If you need multiple products please feel free to contact us today.

Do you give online shipping quotes?

Yes when an item is added to the cart a shipping quote is available.

What forms of payment do you accept?

We accept cash, checks, VISA, Master Card, and American Express. We also accept Government Purchase Orders and GSA orders.

How do I know that the used equipment I am purchasing isn’t corroded or unusable?

Our buyers make it their business to only purchase equipment that meets the high standards of our customers. We are here to supply the equipment you need to facilitate the productivity of your company. Whether you are shopping for new or used equipment it’s our job to supply you with the best quality products out there. All used equipment is assessed before purchase, and thoroughly inspected upon arrival to one of our facilities. Any equipment that fails to meet our standards after inspection is returned to the seller.

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